Analysis of Factors Affecting Multimedia Delivery for Elderly People

  • Prissadang Suta King Mongkut’s University of Technology Thonburi
  • Naovarat Limdumrongnukoon King Mongkut’s University of Technology Thonburi
  • Panupong Chalardkitsirikul King Mongkut’s University of Technology Thonburi
  • Thaspoom Suntiyotin King Mongkut’s University of Technology Thonburi
  • Pornchai Mongkolnam King Mongkut’s University of Technology Thonburi
  • Jonathan Hoyin Chan King Mongkut’s University of Technology Thonburi

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Abstract

This study aims to apply appropriate information technology services for elderly people in order to fill the communication gap between the elderly, family members and friends by using a multimedia delivery platform. The aim is to improve the quality of life of the elderly people who live alone. It is intended to enhance the lives of elderly people to stay connected with family members, and friends by sending multimedia content including text, audio, image and video. We analyze the factors affecting the elderly person’s intention to use the platform by using Unified Theory of Acceptance and Use of Technology (UTAUT) model. The model evaluates the effectiveness of the multimedia delivery platform over the six key UTAUT constructs, namely, Performance Expectancy, Effort Expectancy, Social Influence, Facilitation Conditions, Perceived Security, and Experience and Voluntariness to Behavioral Intention. The analysis is twofold: to determine the factors affecting the intention of the elderly people in using the multimedia delivery platform, and to investigate how to reduce the communication gap between the elderly, family members and friends.

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Author Biographies
Prissadang Suta

School of Information Technology, King Mongkut’s University of Technology Thonburi, Thungkru, Bangkok 10140, Thailand

Naovarat Limdumrongnukoon

School of Information Technology, King Mongkut’s University of Technology Thonburi, Thungkru, Bangkok 10140, Thailand

Panupong Chalardkitsirikul

School of Information Technology, King Mongkut’s University of Technology Thonburi, Thungkru, Bangkok 10140, Thailand

Thaspoom Suntiyotin

School of Information Technology, King Mongkut’s University of Technology Thonburi, Thungkru, Bangkok 10140, Thailand

Pornchai Mongkolnam

School of Information Technology, King Mongkut’s University of Technology Thonburi, Thungkru, Bangkok 10140, Thailand

Jonathan Hoyin Chan

School of Information Technology, King Mongkut’s University of Technology Thonburi, Thungkru, Bangkok 10140, Thailand

Published
Vol 22 No 1, Jan 31, 2018
How to Cite
P. Suta, N. Limdumrongnukoon, P. Chalardkitsirikul, T. Suntiyotin, P. Mongkolnam, and J. Chan, “Analysis of Factors Affecting Multimedia Delivery for Elderly People”, Engineering Journal, vol. 22, no. 1, pp. 49-64, Jan. 2018.

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